Bram designs quality user experiences for your clients
User experience design
Improve user experience across various service points
One of the main accounts I worked for at Info.nl, was this leading car-sharing service. Together with the client, we improved conversion of the prospect site, expanded the self service features, designed a fleet maintenance tool and improved the booking process on desktop and mobile.
Customers can see what cars are available to book nearby in real-time.
The maintenance crew is assisted by a powerful mobile fleet management application.
By using decision tree diagrams, we make sure all flows and options are covered in the complex set of business rules.